Partzilla - Lies, Lies, Lies
I ordered a part for my bike and it said, "IN STOCK" and delivery was going to be 2-3 days. Then I received an email saying it would actually be a couple of weeks....
and then soon after that it was updated to now over a month. I hate it when companies try to make as much money as they can by sacrificing their integrity.
Reason of review: Poor customer service.
Monetary Loss: $127.
Preferred solution: Full refund.
Partzilla Pros: Great looking website, Parts cost, Competitive pricing.
Partzilla Cons: Based on lies, No integrity.
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We try to be as transparent as we can with our customers, and it seems that there may have been a systems inventory error. Please share detailed part information and reach out to us at Loyalty@partzilla.com. In the meantime, we apologize for the inconvenience, and we look forward to hearing back from you as soon as possible.