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Complete failure to deliver. 2 months, and I still do not have the correct parts. Ordered 2x OEM Suzuki caliper o-ring sets (should be 10 o-rings per set, 20 total). Partzilla sends 2 individual o-rings. Called, and they send me a UPS return label, and said they'd ship...
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Company wrote 0 public responses to the review from Oct 15.
#1382108
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If u need it fast dnt order from partzilla

I placed a order saturday and it shipped on sunday i paid extra for 1 to 3 day so that mean it should be here by wed . But no they say friday is the third day . How is five days 1 to 3 days shipping maybe my math is bad but that sounds like false advertisement to me personally i will never order from them again.
Company wrote 0 private or public responses to the review from Sep 20.
1.0
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#1361174
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Order placed 21 days ago for 'in stock items' . Shipper lost package, and informed Partzilla several days ago that order is lost in transit. When I request a refund or reshipment, they say they cannot do that until shipper confirms package is lost. I have confirmation...
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Company wrote 0 private or public responses to the review from Sep 15.
1.0
I didn't like
  • Feel violated
#1356429
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Resolved
well i thought they said they had resolved the issue i had when ordering front brake pads & receiving back brake pads , well they have not changed the page advertising the front brakes that have the same part number as the back brake pads they send & they said someone...
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Company wrote 0 private or public responses to the review from Aug 16.
3.4
I liked
  • Good up until having to return parts
I didn't like
  • Crap service
#1330860
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Resolved
Partzilla - Brake pads
Partzilla - Brake pads
Partzilla - Brake pads
i ordered front brake pads from there site, there was picture of the pads & part number, they sent back brake pads but i noticed the part number was the same on the pack as the part number on the page i ordered off but the picture clearly shows front pads, kept trying...
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Company wrote 0 private or public responses to the review from Aug 09.
FatalCaracal
FatalCaracal

don't buy from them , you will get stung

FatalCaracal
FatalCaracal

time to overhaul customer service

1.2
I liked
  • I like to order my oem parts from them
I didn't like
  • Bad customer service
#1325506
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Partzilla - They made it right.

Ordered about $800 worth of parts. The shipping and availability is very confusing and misleading. You have to do your research. Partzilla did everything possible to get me my parts on time. I couldn't have asked for better customer service
Company wrote 0 public responses to the review from Aug 08.
3.6
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#1324181
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Partzilla - Don’t buy

do not make purchases in this company lie and long time waiting for the package
Company wrote 0 private or public responses to the review from Jul 20.
1.0
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#1308530
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Ordered items on July 3rd and checked for availability of part with my ZIP Code and even hit the link and said 1 item in stock. Paid for 1-3 day shipping because I needed the part by this week. 1 Invoice Order I received said items will be shipped July 06. Then...
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Company wrote 0 public responses to the review from Jul 09.
#1298930
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Partzilla - Scammers

Scammers company do not deal with them
Company wrote 0 private or public responses to the review from Jul 04.
1.0
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#1295242
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this is how you do business by ignoring those who put trust in your word, trusted you with their money and trusted you to deliver on time not waste time? Well I see your not a man of his word nor dose this company have any integrity what so ever. Bunch of SCUMBAGS...
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Company wrote 0 private or public responses to the review from Jul 03.
Anonymous
Anonymous

Definitely looking to get a Class Action together. After replacing a Mattress 4 times in 2 1/2 years and no refund............? I've had enough of their disrespectful customer...

1.0
#1294364
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